SEBI (Securities Exchange Board of India) launches mobile application for lodging investor grievances in SEBI Complaints Redress System (SCORES) vide Press Release No. PR No.14/2020 dated 05th Day of March, 2020 to improve the ease of doing business.
This is another effort of SEBI in improving digitalization in securities market”
Mobile Application named “SEBI SCORES”.
FEATURES OF SEBI SCORES MOBILE APPLICATION:
“SCORES mobile app will make it easier for investors to lodge their grievances with SEBI,
can now access SCORES at their convenience of a smart phone.
will encourage investors to lodge their complaints on SCORES rather than sending letters to SEBI in physical mode”.
After mandatory registration on the App,:
for each grievance lodged, investors will get an acknowledgement via SMS and e-mail on their registered mobile numbers and e-mail ID respectively
Investors can not only file their grievances but also track the status of their complaint redressal.
Investors can also key in reminders for their pending grievances.
Tools like FAQs on SCORES for better understanding of the complaint handling process can also be accessed
Connectivity to the SEBI Toll Free Helpline number has been provided from the App for any clarifications/help that investors may require.
SEBI SCORES PORTAL:
SCORES is a platform designed to help investors to lodge their complaints online with SEBI, pertaining to securities market, against listed companies, SEBI registered intermediaries and SEBI recognized Market Infrastructure Institutions.
As per SEBI norms, entities against whom complaints are lodged are required to file an Action Taken Report with SEBI within 30 days of receipt of complaints.
The Mobile App “SEBI SCORES” is available on both iOS and Android platforms.
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