GSTN Alert to Taxpayers on fake messages on GST Refund By CS Lalit Rajput

GSTN has issued an alert notification dated 03rd May. 2020 to Taxpayers on fake messages on GST Refund and to Safeguard Taxpayers from fake messages on GST Refunds
BEWARE of FRAUD website . It is trying to BAIT taxpayers to reveal personal and bank details. DO NOT respond to messages, mails and lookalike websites which ask for your personal details.
  • Need of this Hour:
some fraudulent messages are being circulated on WhatsApp, Email and SMS, claiming to process GST refund. some miscreants have started to take undue advantage of Covid-19 crisis, by sending out fake messages with phishing links. To safeguard Taxpayers this alert is much needed.
  • Don’t click on fake links:
  • Such link takes to a portal claimed to have been developed by GSTN. The same is fake and Government has notified only as the common portal, under the GST Laws.
  • the taxpayers are asked to fill important information such as- Personal details, Address, Refund Details and KYC Verification, which may not just cause financial losses to the taxpayer but also enable such unscrupulous elements to steal their personal data for mala fide intentions.
Kindly take note:
  • Please be informed that GST refunds can be claimed through GST portal only.
  • Any other source, portal with similar interface, message claiming to process GST refunds are fraudulent.
  • Please also note that GST Network does not ask personal information, refund details and KYC verification through email, WhatsApp or SMS or through any other website.
  • Taxpayers are advised to remain cautious against such messages and use GST portal for refund application or any other GST related activity.
Do’s and Don’ts regarding Refund applications



Use only GST portal for claiming refunds

Do not reply to any message claiming to process GST refunds

For any information on claiming GST refund, checking status of the refund application read

Do not open any link or attachment in the message

Remember that GST Network never call detailed personal information and refund details on email, WhatsApp or SMS

Never fill any personal detail and other information on any platform other than GST portal for claiming refunds

Stay updated with News & Update section of for any official and authorized information

Do not call at the number mentioned in the message

In case of any query of confusion, please call GST helpdesk 1800-103-4786.

Do not trust information from any source other than the GST portal which uses similar portal names and interface

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